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VISION AND MISSION

Vision

The global eminence in value-based integrated eye-care


Our sights are set on establishing ourselves to be leaders in providing seamless, comprehensive eye care of the highest quality, based on specific values, as well as to focus on creating and maintaining value for our people and patients.


We know that in our business, when we provide the best quality patient experience, everything else takes care of itself. Above all, our people are committed to do their best to achieve the highest quality care to those entrusted to us.



Mission

  • To make a difference in people‚Äôs lives by improving the sight and preventing blindness through excellent patient care.

  • To ensure accessible and affordable quality eyecare by compassionate ophthalmic professionals to all.

  • To cultivate an environment of trust, honesty, mutual respect, equality & ethics.


Our Core Values

People, Excellence, commitment, Results, Professionalism


  • People above all by treating those we serve and each other with compassion, dignity, integrity and mutual respect.

  • Excellence by striving for the finest clinical, operational and service outcomes.

  • Commitment to work together through teamwork, dedication, loyalty and efficacy.

  • Results by striving to exceed the expectations of the people we serve and those we set for ourselves.

  • Professionalism to meet the highest moral, ethical and legal standards of the profession.


Our Objectives

  • Provide affordable, holistic, timely patient care

  • Continually upgrade the knowledge and technology in patient care

  • Enhance patient relationships and provide an enriching experience

Contributions


Ensuring that we give back significantly to the society we live in by bringing in awareness through education, through planned charity and the supporting of local initiatives for better health.



Quality Priorities


Quality Priorities Definitions
SAFETY We consistently practice safe work habits and safety protocols, such as fire safety and taking infection control precautions to provide safe care and a secure environment for our patients, their families and ourselves.
PROFESSIONALISM We provide care that is aligned with best and ethical professional practices and conduct so that we can deliver quality care resulting in the best outcomes.
RESPECT We respect the privacy of patients and their families as well as their right to participate in their care. We respect the diversity of knowledge and experience that all team members contribute to delivering care.
EXPERIENCE We take the initiative to create a comforting and healing experience for patients and their families, meet their physical and emotional needs, and deliver a smooth and seamless experience. We contribute to and inspire others to create the best supportive work environment for us and our colleagues.
EFFICIENCY We maximize the resources. We are given and collaborate with our colleagues to continually improve patient access to eyecare as well as health care in a timely manner.

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